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When you create a note inside of idiogram, we have to process it on our server. But, your data is not retained; once we process the data and send it back to the app on your device, it will be deleted from our server. No logs.
Hiiii. We are Humanist LLC (known by humans as Humanist). Here's how we protect your data and respect your privacy.
If you are an Idiogram user, or just visiting our website, this policy applies to you.
If you are a user of Idiogram we act as the ādata controllerā of personal data about you and your use of Idiogram. Also, we act as the ādata processorā of personal data in the information you put into Idiogram (that includes anything that you create or import into the app).
Read this Privacy Policy and come back for updates.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy.
If you are only a visitor to our website, please know that we do not collect any personal data before you start using our app.
From the moment you start using our Service, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Hereās when and how we do this:
| Data you give | Data we collect | When |
|---|---|---|
| When you use Idiogram | ||
| When you communicate with us |
We collect this information when you reach out to us for user support, feedback, or fun. We collect your name, email address, social media username, etc, and any information you provide to us in the process, so we can get back to you.
When you type, dictate, paste, or import something into Idiogram, we have to process on our servers any texts contained in your input, so we can provide those super smart features. This processing is transientāwe do not store your content except in runtime memoryāthey are deleted as soon as we finish processing and send it back to your device. Your content is not logged, unless we ask for your explicit permission to do so.
We rely on Apple DeviceCheck to prevent abuse and fraudulent uses of our app. When you interact with the app, an anonymous device identifier will be sent to our server, so we can make sure it comes from a genuine copy of our app running on a real device. This identifier cannot be used to identify you across different apps. Once the check is passed, we do not store or associate any user content with this identifier.
We donāt collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
Idiogram is directed to and intended for use only by those who are 18 years of age or over. We do not target Idiogram at children, and we do not knowingly collect any personal data from any person under 18 years of age.
Data protection laws requires us to only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Or, to make sure the app's features and functionalities can work as intended, and minimize service disruptions (by preventing fraud, for example).
Legal basis: Legitimate Interests
We do not automatically collect analytics from your usage at this moment, but if you run into problems, we may ask you to provide some of your user content so we can figure out why. You can always refuse.
Legal basis: Legitimate Interests
Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.
Legal basis: Legitimate Interests
Sending you emails and messages about new features, products and services, and content.
Legal basis: Consent
HERE IS WHAT EACH OF THESE "LEGAL BASES" MEAN
You have given clear consent for you to process your personal data for a specific purpose.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at [email protected].
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to provide service to you with our app; you will need to stop using the app.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at [email protected].
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another personās confidentiality or intellectual property rights). Weāll tell you if we canāt meet your request for that reason.
You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Idiogram services to you.
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Idiogram. Though, at this moment there's really nothing to erase since we do not store anything.
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the relevant regulatory agencies governing privacy in your or our geographic area.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
The personal data we collect is primarily stored in servers operated by Railway in the United States. As we are a remote company, we process data in the countries we live in (including: Sweden, P.R. China, Morocco, and the United States) and in any data processing facilities operated by the third parties identified below.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
We will stop actively using and delete any personal identifiable information about you as soon as we finish processing the request from your device. When you participate in our user research program with explicit consent, any data we collect will be anonymized before storage and analysis.
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
| Service Provider | Data Collected or Shared | Purpose | Place of Processing |
|---|---|---|---|
Railway Corp. Privacy Policy |
| This is a cloud hosting provider: we use it to process data you generate by using the service securely in the cloud. We do not store any such processed data beyond usually the few seconds required to process your request. | US |
OpenAI Terms & Policies |
| This is a machine learning service provider: we use it to process data you generate, so we can provide essential features. OpenAI's processing of you data is limited by our Data Processing Agreement. | US |
Skiff Privacy Policy |
| We use this service for customer communications, user interaction and helpdesk assistance. | US |
We donāt use cookies on visitors.
You can also block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. Please note that where third parties use cookies we have no control over how those third parties use those cookies.
āPlease donāt make this the last time you read it as we will post any changes on this page - come back regularly.